Our Privacy Commitment
At Faithero, we believe your relationship with God is sacred and private. We protect your personal information, prayers, and spiritual journey with the highest standards of privacy and security.
This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and related services. We're committed to transparency and your right to understand how your data is handled.
1. Information We Collect
Personal Information
- Account Information: Name, email address, and profile preferences when you create an account.
- Device Information: Device type, operating system, and app version for technical support.
- Usage Data: How you interact with the app to improve our services (anonymized).
Spiritual Content
- Prayer Requests: Text you enter when generating personalized prayers.
- Bible Reading: Verses you bookmark, highlight, or note (stored locally on your device).
- Community Prayers: Anonymous prayers you choose to share on the Prayer Map.
- Friend Connections: Friend codes and connections you make within the app.
Technical Information
- Location Data: General region for Prayer Map features (opt-in only).
- Analytics: App performance and crash reports to ensure stability.
- Push Notifications: Preferences for prayer reminders and app updates.
2. How We Use Your Information
Core App Features
- Generate personalized, scripture-based prayers.
- Sync your preferences and bookmarks across devices.
- Enable friend connections and Christian community features.
- Display anonymous prayers on the global Prayer Map.
- Send prayer reminders and spiritual encouragements.
Service Improvement
- Analyze app usage to improve features and user experience.
- Fix bugs and technical issues.
- Develop new faith-building features.
- Ensure biblical accuracy in generated content.
3. How We Protect Your Information
Security Measures
- Encryption: All data is encrypted in transit and at rest using industry standards.
- Access Controls: Strict limits on who can access your personal information.
- Regular Audits: Continuous monitoring and security assessments.
- Secure Servers: Data hosted on secure, monitored cloud infrastructure.
Privacy by Design
- Local Storage: Personal prayers and notes stored on your device when possible.
- Minimal Collection: We only collect data necessary for app functionality.
- Anonymous Features: Prayer Map submissions are completely anonymous.
- Data Minimization: Regular deletion of unnecessary data.
4. Information Sharing
We never sell your data. Faithero will never sell, rent, or trade your personal information to third parties for commercial purposes. Your spiritual journey is not a commodity.
Limited Sharing Scenarios
- Service Providers: Trusted partners who help operate our app (under strict privacy agreements).
- Legal Requirements: When required by law or to protect users' safety.
- Business Transfer: In the unlikely event of a company merger (with continued privacy protection).
- Anonymous Data: Aggregated, non-identifiable statistics for app improvement.
5. Your Privacy Rights
Access and Control
- View Your Data: Request a copy of all personal information we have about you.
- Correct Information: Update or correct any inaccurate personal data.
- Delete Account: Permanently remove your account and associated data.
- Data Portability: Export your data in a machine-readable format.
How to exercise your rightsEmail us at privacy@faithero.com or use the privacy settings within the app. We respond to all requests within 30 days.
6. Children's Privacy
Faithero is designed for users 13 years and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information, please contact us at privacy@faithero.com.
7. International Users
Faithero is used by believers worldwide. If you are located outside the United States, your information may be transferred to and processed in the United States. We comply with applicable international privacy laws including GDPR and CCPA.
8. Updates to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through the app and email. Your continued use of Faithero after changes constitutes acceptance of the updated policy.
9. Contact
- Privacy questions: privacy@faithero.com
- General support: support@faithero.com
- Response time: Within 30 days for privacy inquiries.